Shipping and Return Policy

Shipping Policy

Thank you for visiting and shopping at Author Maria Barnett.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Order Amount

Standard Ground Shipping
(1–7 business days)

FedEx Ground
(3–7 business days)

$0–$49.99

$8.00

$14.95

$50.00+

$6.00

$12.95

*Free shipping on orders of $50 or more.

Overnight delivery is only available for orders with delivery addresses within the continental United States.

[Update this section based on carriers you support and their rates]

Shipment to P.O. boxes or APO/FPO addresses

www.authormariabarnett.com ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

www.authormariabarnett.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

www.authormariabarnett.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier or reach us at our contact form. Save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the continental US.

[If you ship outside the US, add the countries you’ll ship to with details about your process and additional fees.]

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

Author Maria Barnett will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.


Missing or Stolen Shipments

If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:

  1. Call us at (646)-479-4778
  2. Or alert us at – mariaesqbarnett@yahoo.com
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.

RETURNS POLICY

Returning Items Bought from AuthorMariaBarnett.com
If you’re not satisfied with your purchase, you may return it for a refund. We will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment for items returned within 30 days after the delivery date. All returned items must be in their original condition; shrink-wrapped or sealed products must be unopened. Shipping fees are not refunded.

There is only one option for returning items purchased on authormariabarnett.com:

Ship Your Return Back to Us
You can ship the item to the Returns Department. .

Some shipments may not come with a packing slip. If your packing slip is unavailable, please print out the Shipping Confirmation email you received after the item(s) shipped. Include that printout in the box and write your Order Number on the outside of the box. Without a packing slip or shipping confirmation printout, we cannot process the return and you will not receive your refund.

If you are sending us a return because you were not sent the item(s) you ordered, indicate on the Packing Slip/Shipping Confirmation the item(s) that you were supposed to receive so the warehouse knows how to process the return.

Returns should be sent to:

Maria Barnett

ORDER #: (Insert Your Order Number)
Head Office
7913 Roosevelt Ave, Jackson Heights, NY 11372

Please Note: Your packing slip is not a prepaid label. You will be required to pay for return shipping. Shipping charges are non-refundable.